Scott Harris ensures that company strategy is clearly defined, communicated, and executed across the entire organization. With a career spanning senior operations and technology leadership roles, he excels at bridging business objectives with practical, results-driven technology solutions. His expertise includes process improvement through ROI/TCO analysis, Lean, Six Sigma, business process reengineering, and organizational change management. Scott has extensive experience leading technology components of mergers, acquisitions, and divestitures, as well as managing portfolios, programs, and PMO functions. He brings strong capabilities in product management, application development, vendor negotiation, and operational leadership across support and contact center environments. Outside his professional world, he contributes to the Atlanta technology community and enjoys home improvement, fitness, and family life.